At Eartheasy, we value your privacy and want you to feel safe and confident when shopping with us. This policy explains what information we collect, how we use it, and how we protect it when you interact with our website and services.
By using our site, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our site.
Updates to This Policy
We may update this Privacy Policy from time to time. Whenever changes are made, we’ll post the updated version here and update the “Last Updated” date.
What Information We Collect
We collect information in a few ways, depending on how you use our site:
Information you provide directly
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Name, email, phone number, and shipping/billing address
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Payment details when you place an order
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Account details like username and password
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Items in your cart, wishlist, and order history
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Information shared with customer support
Information we collect automatically
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Your IP address, device type, and browser
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How you interact with our site (pages visited, time on site, clicks, etc.)
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Cookies and tracking data to improve your experience
Information from third parties
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Shopify (our store platform)
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Payment processors
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Shipping and courier partners
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Marketing and advertising partners
How We Use Your Information
We use your information to:
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Process and deliver orders
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Communicate about your orders, account, or support requests
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Improve our website, products, and services
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Show you relevant offers, promotions, and ads
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Detect and prevent fraud, and keep our site secure
Cookies
Cookies help us remember your cart, personalize your experience, and analyze how our site is used. You can disable cookies in your browser, but some site features may not work properly without them.
Sharing Your Information
We only share your data when necessary, including with:
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Payment processors, couriers, and other service providers
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Business and marketing partners
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Affiliates within the Eartheasy company group
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Legal authorities if required by law
We will never sell your personal information.
Your Rights
Depending on your location, you may have the right to:
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Access the data we hold about you
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Request corrections or deletion of your data
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Ask us to limit how we process your data
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Opt out of marketing emails (unsubscribe anytime)
To exercise these rights, please contact us.
Data Security & Retention
We take measures to protect your information, but no system is completely secure. We keep your data only as long as necessary to provide services, meet legal requirements, or resolve disputes.
Children’s Privacy
Eartheasy does not knowingly collect data from children under 16. If you believe we may have done so, please contact us and we will remove the information.
International Users
If you live outside the United States, your information may be transferred and processed in other countries where our partners and service providers operate.
Contact Us
If you have questions about this Privacy Policy or want to make a request about your personal data, please contact us: